We accept the following payment method: MasterCard, VISA and PAYPAL.
If you need to return an item, log in to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. Once your return is received and inspected, we will send you an email to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If the return been approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You should expect to receive your refund within two weeks of giving your package to the return shipper. This period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). However, in many cases, you will receive a refund sooner.
If you haven’t received a refund, please contact your credit card company or bank. If you’ve done all of this and you still have not received your refund yet, please contact us by email: firstname.lastname@example.org